Hozanas Shipping Policy

Shipping for Deluxe Apparels:

HOZANAS ships worldwide. Rest assured we offer express shipping on every order in certain cases which may be beyond our control shipments may experience expected delay due to the pandemic.
 
DELIVERY TIME

USA : Shipping up to 4 – 9 business days

International: Shipping up to 5 – 15 business days

Shipping for Digital Products:

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.

If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.

In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.

Shipping for Luxe In Style Products:

HOZANAS ships worldwide. Rest assured we offer expedited shipping on every order within the U.S. though in certain cases which may be beyond our control shipments may experience expected delay due to the pandemic. 
DELIVERY TIME
Orders purchased before 2:00pm, Monday – Saturday, are shipped same day. All other orders will ship out the following business day.
Orders shipped within the U.S. are delivered within 4-6 business days, unless overnight delivery is specified at checkout in which the scheduled delivery is the next day.
 
 
SHIPPING RATES
Domestic
Epedited Shipping (4 – 6 days) – FREE
Overnight Shipping (1 day) – $95 
 
International
Standard International (7 – 14 days) – FREE
Express International (4 – 6 days) – $95
 
SHIPPING CARRIERS
We use the following carriers to deliver our LUXE IN STYLE orders:
 
    USPS Priority
    UPS
    FedEx
    DHL
 
 
 
ORDER TRACKING
 
All orders are accompanied by a tracking number that is provided by the shipping carrier, we will update your order with the tracking information when your order ships.
 
RETURN POLICY
 
HOZANAS has a strict no-return policy on all products due to safety infection control related reasons as a result to the ongoing pandemic crisis, exchange is not possible until further notice, except in the case of a manufacturing defect. All items are carefully inspected prior to dispatch to ensure that your purchase is in perfect order. We prioritize our customer’s health above all just as we prioritize their shopping experience at HOZANAS.
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